The Answer
A well-configured CRM, a tight deal toolkit (MAP, business case, exec briefing), conversation intelligence, a deal-review framework, a forecast cadence, manager development, and a SalesOps partner.
Overview
Process discipline can’t be willed into existence; it has to be supported by tools and templates.
These are the resources that quietly raise the win rate by 5-10 points and tighten the forecast by 15 points.
Steps
- Configure the CRM to the process.
- Build the deal toolkit: mutual action plan, business case, executive briefing, multi-threading playbook, procurement playbook.
- Roll out conversation intelligence and use it.
- Document a deal-review framework.
- Establish a forecast cadence: weekly commit, monthly inspection, quarterly retrospective.
- Invest in front-line manager development.
- Hire (or designate) a Sales Operations partner.
Pro Tip
A ‘deal qualification scorecard’ that managers fill out on every Stage 3+ deal is the single highest-leverage management tool most orgs are not using.
Watch Out
Don’t outsource the design of your sales process to your CRM admin. Process design is a sales leadership decision.
Want help implementing this in your org?
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